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Troubleshooting

The sound is distorted, or very low and thin

The sound is distorted
If you're connecting the TT MK2 to an external Phono Input, make sure to switch OFF the internal RIAA on the back of the TT MK2. (and make sure the ground cable is connected)

The sound is very low and thin
If you're connecting the TT MK2 to an analogue input, make sure to switch ON the internal RIAA on the back of the TT MK2

The platter doesn’t turn although the unit is switched on

  • The drive belt is not installed or has slipped off.

  • The turntable is not connected to the main power supply.

  • No power at the outlet.

No signal through one or other channel or both channels

  • Wrong input selected on the sound system.
    (Must be connected to a RIAA/Phono Input)

  • The sound system is not switched on.

  • The sound system is muted or the volume turned down.

  • No connection to the speakers.

  • No connection between turntable and amplifier.

  • Wire leads not connected to the cartridge.

Strong hum on the phono input

  • No ground connection from the cartridge, arm, or arm cable to the amplifier/speakers.

  • Turntable too close to speakers or other electrical noise

  • Possible ground loop between products

Distorted or inconsistent sound from one or both channels

  • The turntable is connected to the wrong input of the amplifier/sound system 

  • Stylus or cantilever damaged.

  • Drive belt overstretched or dirty.

  • Dust on the stylus.

  • MM / MC switch on the external pre-amplifier set incorrectly.